Underwriting Operations Specialist (m/f/d)

We have been insuring water sports enthusiasts around the world for 50 years. More than 100,000 customers place their trust in Pantaenius every day, making us Europe's leading specialist in water sports insurance. We are a long-established family business and currently employ over 370 people at locations in Europe and Aus-tralia.

To strengthen our team at our headquarters in Hamburg’s HafenCity, we are looking for a full-time or part-time (20–30 hours/week)

Underwriting Operations Specialist (m/f/d) to join us as soon as possible.

• Prepare regular reports and analyses (weekly/monthly reports, cost centre reporting, loss statistics, underwriting KPIs, profit-share calculations, and budget support)
• Maintain insurer and partner data in the business system, manage Lloyd’s registrations, support ratings and renewals, and oversee participation codes and country-of-binding topics
• Manage product and document administration in the business system, including product tables, text modules, layouts, document numbers, and publication on the intranet/internet
• Update underwriting guidelines and manuals, maintain navigation area tables, and coordinate tariff, rule, and underwriting changes across offices
• Maintain insurance tax structures in the business system/intranet, implement new taxes or clarifications, and ensure regulatory accuracy
• Act as a key contact for multiple international offices and actively contribute to the Admin Circle
• Support cross-functional projects, including product updates, guideline revisions, regulatory changes, Coverholder applications, and market-specific developments

• Commercial training, preferably with a focus on insurance, but also a degree in Business Administration, Economics, or a comparable field relevant to the position
• Passion for sales, business development, and strategic thinking
• Excellent written and spoken English skills, as the role involves close collaboration and travel across international markets
• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint
• Proactive, structured, and results-oriented working style with a strong team-player mindset
• Prior knowledge of the insurance industry is an advantage
• Interest or enthusiasm for boating (motor or sailing) is a plus

• Attractive benefits: 13 salaries, 30 days of annual leave plus Christmas and New Year's Eve off, company bike leasing, payment of the Deutschlandticket or a subsidy for travel costs, capital-forming benefits, a subsidy for company pension schemes and company health promotion, an employee referral program, and special leave for special events are just some of the attractive benefits you can expect from us
• Work and environment: An innovative and welcoming work environment where you can develop and make a real impact. Flat hierarchies, short decision-making processes, and genuine appreciation
• Today and tomorrow: Exciting projects where you can fully utilize your skills and develop yourself further. We support your individual professional development and offer you suitable training opportunities for tomorrow
• Contemporary working conditions: You will have a modern workplace in Hamburg's HafenCity and can arrange your working hours flexibly, including working from home
• More net income: Look forward to additional net payments of just under €1,000 per annum
• Sense of community: We celebrate summer and Christmas parties together

Als traditioneller Partner von Industrie- und Firmenkunden entwickelt die Pantaenius Versicherungsmakler GmbH individuell auf die besonderen Bedürfnisse des Mittelstands abgestimmte Versicherungskonzeptionen, die weit über den Abschluss von Versicherungspolicen hinausgehen und unterstützt diese ferner, die optimale Balance zwischen wirtschaftlichem Aufwand und existentiellem Schutz zu finden. Dies gilt für lokal ansässige Handwerksbetriebe ebenso, wie für Dienstleister, Händler und Produzenten, auch mit internationalen Anforderungen. Service, Kundennähe und eine gesamtheitliche Betreuung unserer Kunden vor Ort haben dabei oberste Priorität.

Mit über 100.000 Kunden ist Pantaenius Europas führender Spezialist für Yachtversicherungen und blickt auf 125 Jahre Firmengeschichte zurück. Das traditionelle Familienunternehmen beschäftigt heute um die 200 Mitarbeiter an 10 Standorten in Europa und Australien.

• Attraktives Arbeitsumfeld
• 13 Gehälter
• 30 Tage Urlaub sowie Weihnachten und Silvester frei
• Ca. 1.000€ Netto-Zahlungen pro Jahr
• Deutschlandticket oder Fahrtkostenzuschuss
• Dienstrad-Leasing
• Betriebliche Altersvorsorge & Gesundheitsförderung
• Transparenz & Förderung
• Freizeit & Sportangebote